Refund Policy

No Refund Policy (With Limited Exceptions)

Effective Date: 01/01/2026

At My Place Furnishing, all items are thoroughly inspected prior to shipping to ensure they meet our quality standards. Due to the nature of our products and logistics, all sales are final.

1. All Sales Final

We do not offer refunds or returns for any reason once an order has been delivered

This includes buyer’s remorse, incorrect sizing, color preference, or change of mind

By placing an order, the customer agrees to this policy

2. Exception: Damaged or Tarnished Items

We will offer a replacement or refund only if an item arrives damaged or tarnished, subject to the conditions below:

The issue must be reported within 24–48 hours of delivery

The item must show clear evidence of damage or tarnish upon arrival

Photos or videos may be required for verification

Original packaging must be retained until the claim is resolved

Claims submitted after 48 hours of delivery will not be accepted.

3. Resolution Options (At Our Discretion)

If a claim is approved, My Place Furnishing will provide one of the following:

An exchange or replacement of the same item

A refund, if a replacement is unavailable

The resolution method will be determined by us after inspection of the claim.

4. Exclusions

We are not responsible for:

Damage caused after delivery

Improper handling, misuse, or assembly

Minor cosmetic variations that do not affect functionality

5. Inspection & Shipping Acknowledgment

All items are pre-inspected before shipment. Once the delivery carrier confirms successful delivery, responsibility transfers to the customer unless a valid damage claim is submitted within the allowed timeframe.

6. How to File a Damage Claim

To report a damaged or tarnished item, contact us at:

Email: Myplacefurnishing@gmail.com
Subject Line: Damaged Item Claim – Order #[XXXX]

Please include:

Order number

Photos or video evidence

Description of the issue

7. Policy Acceptance

By completing a purchase on our website, you acknowledge and agree to this No Refund Policy.